My beliefs

We can help create a world we’re glad to live in.

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• Build things that are useful to people.

  I care about where the work ends up. In healthcare, I want what I build to help someone make a better decision or make good care more accessible. That purpose helps me choose which problems are worth spending time on, even when the answer is a long way off.

• Understand why something works.

  A good result makes me curious about what produced it. I want to understand the assumptions behind it and the conditions under which it fails. Finding a failure can be useful progress. It gives us something specific to investigate and a better question to ask next.

• Make problems easy to talk about.

  I want to hear about a concern while there is still time to act, even if we cannot fully explain it yet. My response should make it easier for people to speak up again. I try to thank them for raising it, then help work out what we need to do.

• Stay open to being wrong.

  I try to ask what would change my mind, especially when I like my own answer. When the evidence points elsewhere, I need to follow it and explain what I got wrong. If I was confident in public, I should be willing to correct myself there too.

• Give people a clear goal and room to act.

  I want people to understand why the work matters and who is responsible for moving it forward. That responsibility should come with the authority to make decisions. I explain the constraints, offer honest feedback, and trust the person doing the work to choose how to approach it.

• Help people grow through the work.

  I want people to take on work they could not have done a year earlier. My part is to give them a chance, stay available when they need help, and let them develop their own judgment. When the work succeeds, the people who did it should get the credit.